Commercial Project Manager – Customer Management

Required Qualifications

• Lead commercially driven projects that require strong coordination across functions, with a focus on customer-related priorities and business outcomes.
• Bring structure to complex initiatives by helping define project scope, organize activities, and guide stakeholders through execution in a clear and disciplined way.
• Translate customer needs and business requirements into actionable plans, helping teams understand what must happen to move from problem identification to resolution.
• Track program and stakeholder progress, helping ensure actions are assigned, followed through, and aligned to agreed timelines and expectations.
• Support problem-solving efforts for complex customer situations that cannot be resolved by a single person, team, or site, bringing the right stakeholders together to move work forward.
• Apply project management tools and practices such as planning, coordination, accountability, and timeline management to commercial initiatives in a practical and effective way.
• Contribute to ongoing initiatives related to operational excellence on the commercial side, helping teams build ownership and accountability as projects advance.
• Work across internal teams to maintain alignment, identify blockers, and help keep projects progressing through the appropriate steps and decision points.