Astronomer
Service Delivery Manager
USRemotePosted Today$130,000 – $140,000
Full TimeSeniorRemoteUS
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Job Description
Astronomer empowers data teams to bring mission-critical software, analytics, and AI to life and is the company behind Astro, the industry-leading unified DataOps platform powered by Apache Airflow®.
Key Highlights
- Manage a portfolio of customer engagements, maintaining visibility across both active work and broader account initiatives
- Facilitate engagement cadences with customers to track progress, align priorities, and maintain delivery momentum
- Develop and maintain project plans outlining milestones, timelines, and responsibilities
- Work with customers to identify and maintain a backlog of technical initiatives that support platform adoption
- Coordinate internal scoping and execution with Service Delivery Engineers and Service Delivery Architects
Qualifications
Required Qualifications
- 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment
- Experience building and managing project plans for technical or software implementation projects
- Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders
- Strong organizational, communication, and stakeholder management skills
- Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments
- Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve
- 5 years min experience in project management, professional services delivery, technical program management, or similar roles in a SaaS or technical services environment
- Experience building and managing project plans for technical or software implementation projects
- Ability to manage multiple concurrent customer engagements and coordinate work across technical stakeholders
- Strong organizational, communication, and stakeholder management skills
- Comfortable working with technical teams and customers in SaaS, data infrastructure, or developer-focused environments
- Comfortable bringing structure and momentum to complex technical engagements where priorities may evolve
Preferred Qualifications
- Experience working with data platforms or data engineering-focused products
- Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager
- Experience working with data platforms or data engineering-focused products
- Background as a Technical Project Manager, Professional Services Project Manager, Technical Account Manager, or Implementation Manager
About the Company
Astronomer
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$130,000 – $140,000
Location
US
Work Mode
Remote
Posted
Today
Country
US