Elevenlabs

Elevenlabs

Customer Success – Japan

UKRemotePosted 1 month ago$90,000 – $180,000
Full TimeRemoteUK

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Job Description

About ElevenLabsElevenLabs is an AI research and product company transforming how we interact with technology.We launched in January 2023 with the first human-like AI voice model. Today, we serve mill

Key Highlights

  • ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
  • ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
  • ElevenAPI gives developers access to our leading AI audio foundational models.
  • High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
  • Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.

Qualifications

Required Qualifications

  • 5-7 years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in Japan
  • Familiarity and experience with building and deploying AI agents
  • Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs
  • Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities
  • Excellent problem-solving, technical, and analytical skills to address customer needs and concerns
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization
  • Strong understanding of the Japan market landscape and cultural nuances
  • Self-motivated and able to work independently in a remote or distributed team environment

About the Company

Elevenlabs

Elevenlabs

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Job Details

Employment Type

Full Time

Salary Range

$90,000 – $180,000

Location

UK

Work Mode

Remote

Posted

1 month ago

Country

UK