Canonical Ltd.
Associate Linux Support Engineer
EMEARemotePosted Today$65,000 – $85,000
Full TimeSeniorRemote
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Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise init
Key Highlights
- Working from your remote home office to provide technical support for employees.
- Being available to take ownership of new cases via telephone, email and web
- Acting as an internal customer advocate keeping them updated in a timely manner
- Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
- Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
Skills & Technologies
LinuxBashRubyJavaScriptGo
About the Company
Canonical Ltd.
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$65,000 – $85,000
Location
EMEA
Work Mode
Remote
Posted
Today