Twoconnect
Sales Customer Service Representative (Insurance or Bank Exp) – WFH / Dayshift
APACRemotePosted Today$30,000 – $55,000
Full TimeRemote
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Job Description
The Sales Customer Service Representative is responsible for up-selling and cross-selling the company’s products and services to existing customers via telephone. This role involves both inbound and o
Key Highlights
- Up-sell and cross-sell products and services to existing customers through inbound and outbound telephone calls.
- Leverage the company’s systems and tools to meet sales targets within established service times.
- Follow up on leads generated on the website. • Identify sales opportunities from existing client quotes within 4–6-week campaigns.
- Maintain accurate and detailed records of sales activities and customer interactions.
- Inform management of potential areas for growth in product, service, and education sales.
Qualifications
Required Qualifications
- Proven experience in a Customer Service/ Sales environment.
- Demonstrated ability to identify and meet customer needs through effective sales techniques.
- Excellent oral and written communication skills to interact with customers and internal teams effectively.
- Proficient in using computer systems and software to record sales activities and access customer information.
- Strong interpersonal and teamwork skills to collaborate with colleagues and maintain positive customer relationships.
- Ability to learn new information (product and company knowledge).
About the Company
Twoconnect
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $55,000
Location
APAC
Work Mode
Remote
Posted
Today