Director of Product Design (Canada)

Key Highlights

• Product strategy through design. You’ll be a strategic partner to the CPO and CTO, helping teams decide which problems matter, what good looks like, and how customer insight should shape the roadmap.
• The end-to-end product experience. You’ll lead design across the full Proof system: customer workflows, field tools for independent servers, internal operations workflows, new product surfaces, and the connective tissue between them.
• Our design system and interaction patterns. We’ve built a foundation we’re proud of. You’ll evolve it, drive deeper adoption across squads, and make sure it keeps creating leverage as the product grows across web and mobile.
• Customer understanding as a team habit. You’ll build lightweight research practices that keep designers and product teams close to real users, real workflows, and real tradeoffs.
• AI product judgment. You’ll help define where AI can make Proof faster, clearer, and more reliable — and where restraint, transparency, and trust matter more than novelty. The cost of a wrong serve isn’t a bad UX. It’s a dismissed case. Trust is the product.