Netbox Labs
Partner Concierge
USRemotePosted Today£40,000 – £50,000
Full TimeSeniorRemoteUS
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Job Description
About the Role The Partner Concierge serves as the primary operational interface for partner field teams, both sales and technical — ensuring they receive timely support, alignment, enablement, and co
Key Highlights
- Build and maintain a list of partner field team sales and technical contacts and align them with NetBox Labs AEs based on geography, accounts, and partner tier to develop them into champions for NetBox.
- Facilitate introductions, communication, and ongoing relationship development between partner sellers and NetBox Labs field teams.
- Support Account Mapping activities by helping identify shared accounts, opportunities, and next steps, and ensuring follow-through.
- Contact Partner AEs directly to arrange account mapping sessions and field marketing events.
- Coordinate Technical and Sales Enablement sessions, including scheduling, resource alignment, and attendance tracking.
Qualifications
Required Qualifications
- 1–2 years of sales or sales-adjacent experience in B2B tech (SDR/BDR, partner operations, sales ops, or customer success), with enough exposure to sellers to engage them credibly.
- High technical aptitude: you learn new technology quickly and effectively. You don’t need a technical background, we’ll teach you the NetBox Labs platform, but you’re genuinely curious about how things work, comfortable sitting in technical conversations, and confident asking questions until you understand enough to get the right information to the right people.
- Exceptional written and verbal communication skills. Highly organized with strong attention to detail in tracking, scheduling, and documentation.
- Comfortable navigating CRM systems and learning new tools quickly.
- High-ownership, self-directed remote operator: able to work EMEA hours independently, follow through without close supervision, and hold the line on process and data quality, even under AE pressure.
- Collaborative team player who partners closely with CAMs, the Global Alliances Lead, and the other Partner Concierge.
- Able to communicate and coordinate across multiple time zones within EMEA.
- 1–2 years of sales or sales-adjacent experience in B2B tech (SDR/BDR, partner operations, sales ops, or customer success), with enough exposure to sellers to engage them credibly.
- High technical aptitude: you learn new technology quickly and effectively. You don’t need a technical background, we’ll teach you the NetBox Labs platform, but you’re genuinely curious about how things work, comfortable sitting in technical conversations, and confident asking questions until you understand enough to get the right information to the right people.
- Exceptional written and verbal communication skills. Highly organized with strong attention to detail in tracking, scheduling, and documentation.
- Comfortable navigating CRM systems and learning new tools quickly.
- High-ownership, self-directed remote operator: able to work EMEA hours independently, follow through without close supervision, and hold the line on process and data quality, even under AE pressure.
- Collaborative team player who partners closely with CAMs, the Global Alliances Lead, and the other Partner Concierge.
- Able to communicate and coordinate across multiple time zones within EMEA.
Preferred Qualifications
- Hands-on experience with HubSpot (or a comparable CRM) and PRM / deal-registration tooling.
- Exposure to channel, SI, or partner ecosystems, and an understanding of how partner sellers think and what “partner-sourced” means.
- An additional European language and/or familiarity with networking, cloud infrastructure, or enterprise IT.
Skills & Technologies
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About the Company
Netbox Labs
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
£40,000 – £50,000
Location
US
Work Mode
Remote
Posted
Today
Country
US