GoFasti
1103-Customer Success Manager (PPC Advertising)
APACRemotePosted 2 days ago$24,000 – $30,000
Full TimeSeniorRemote
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
We Make Remote Work Remarkable • TopTalent from LatAm Hello! We are GoFasti, a Talent-as-a-Service. GoFasti bridges the gap between world-class developers and designers from LatAm and first-class comp
Key Highlights
- Serve as the primary point of contact for assigned clients.
- Lead recurring calls with franchisors and franchisees to discuss campaign performance, goals, and opportunities.
- Present PPC performance reports and insights to non-technical stakeholders.
- Build and maintain strong client relationships to drive customer satisfaction and retention.
- Translate client objectives, feedback, and business needs into clear briefs for the media buying team.
Qualifications
Required Qualifications
- 3+ years of experience in a Customer Success Manager, Client Success, or client-facing account management role.
- 1+ year of hands-on experience with Google Ads campaigns.
- Strong understanding of: Match types, Performance Max campaigns, Negative keywords, Conversion tracking and PPC performance metrics and optimization principles
- Experience managing client relationships and leading client-facing meetings.
- Ability to present campaign performance and recommendations to non-technical stakeholders.
- Strong ability to explain technical advertising concepts in a clear and accessible way.
- Excellent organizational, communication, and problem-solving skills.
- Proactive mindset with the ability to identify issues before they impact client satisfaction.
- Native-level English communication skills, both written and verbal.
- Experience working with franchise or multi-location businesses.
- Experience in a digital marketing agency environment.
- Familiarity with CRM platforms and customer success best practices.
Preferred Qualifications
- Experience working with franchise or multi-location businesses.
- Experience in a digital marketing agency environment.
- Familiarity with CRM platforms and customer success best practices.
About the Company
GoFasti
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$24,000 – $30,000
Location
APAC
Work Mode
Remote
Posted
2 days ago