Karbon
Senior Implementation Specialist
USRemotePosted Today$90,000 – $107,500
Full TimeSeniorRemoteUS
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Job Description
About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professi
Key Highlights
- Own the customer implementation journey: Act as the project manager for enterprise accounts, building and maintaining detailed project plans, tracking milestones, and ensuring all deliverables are completed on time.
- Communicate across multiple stakeholders: Partner with executive sponsors, firm administrators, and end users to align priorities, clarify responsibilities, and drive accountability.
- Facilitate structured onboarding: Lead kickoff meetings, consultative process reviews, configuration workshops, and training sessions tailored to firm needs.
- Provide professional guidance: Advise customers on best practices in workflow design, firm operations, and change management to maximize adoption and business impact.
- Coach through change management: Help firms prepare their teams for new processes, encouraging adoption and managing resistance.
Qualifications
Preferred Qualifications
- Experience in the accounting or tax industry.
- Previous experience with workflow, accounting, or project management software.
- Background in software onboarding or enterprise implementations.
- Knowledge of change management frameworks.
- Experience in a startup or high-growth SaaS environment.
- Deep knowledge and hands-on experience using Karbon.
About the Company
Karbon
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$90,000 – $107,500
Location
US
Work Mode
Remote
Posted
Today
Country
US