Autodesk
Technical Account Specialist – Storm, Sewer, Flood
APACRemotePosted Today
Full TimeRemote
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Job Description
Job Requisition ID #26WD99973Position OverviewWe are seeking an expert in InfoWorks ICM (ICM) to assist our customers in adopting and optimizing their software. This is not a traditional software supp
Key Highlights
- You will establish and maintain working relationships with customers as a trusted technical advisor.
- You will collate and analyse customer conversations to identify what actions must be undertaken to improve the customer’s experience and promote the use of ICM.
- You will add value to the use of ICM. Scripting and the use of AI will be key components of this.
- You should seek to promote yourself as a subject expert through social media, webinars, conferences, and customer events.
- You will develop and deliver expert coaching to drive customer adoption, which could include:
Qualifications
Required Qualifications
- You are equipped with knowledge in InfoWorks ICM, in a commercial environment with recent industry experience.
- You have demonstratable experience of scripting within ICM
- You have a degree in Technical, Engineering or Science subject or equivalent experience
- You have experience with cloud environments
- You demonstrate expertise in other water modelling products
- You have consulting experience and or technical project delivery experience with large, demanding customers
About the Company
Autodesk
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Job Details
Employment Type
Full Time
Location
APAC
Work Mode
Remote
Posted
Today