ServiceNow
Customer Success Manager ( Armis/Veza)
APACRemotePosted Today$85,000 – $140,000
Full TimeSeniorRemote
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Job Description
Company DescriptionIt all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that
Key Highlights
- Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform.
- Understand customer use cases and provide recommendations to improve security posture and platform utilization.
- Build and maintain trusted relationships with technical stakeholders and decision-makers.
- Act as the customer advocate within Armis, coordinating across teams to meet customer objectives.
- Ensure deployment and configuration align with key business use cases and are delivered on schedule.
Qualifications
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant certifications (CISSP, Security+, CEH).
- 2+ years experience in a Customer Success Manager, Technical Account Manager, or related customer-facing technical role.
- 2+ years experience in network engineering, architecture, support, or design.
- 2+ years experience in service delivery or technical account management in post- and/or pre-sales environments.
- Strong communication and presentation skills across technical and executive audiences.
- 2+ years experience in IT, security, healthcare tech, or similar environments.
- Familiarity with network protocols across OT/ICS, biomedical, or traditional IT infrastructures.
Skills & Technologies
Python
About the Company
ServiceNow
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$85,000 – $140,000
Location
APAC
Work Mode
Remote
Posted
Today