CRM Manager & Consultant (m/f/d)

Required Qualifications

• Education: Degree (business informatics, insurance management, business administration with IT focus) or comparable qualification with technical and economic understanding.
• Experience: CRM configuration, process management; knowledge of the BSI Customer Suite an advantage.
• Mindset: Analytical, with an affinity for numbers, enjoy technical topics (low/no code) to optimize user and customer experience.
• Data strategy & sales impulses: translate processes into actions; develop next best actions, automated lead follow-ups, resubmissions.
• Working method: Independent, holistic (end-to-end), actively shape structures in a dynamic environment.
• Competence: Modeling business processes and translating them into technical requirements.
• Language: Business fluent German (min. C1)