ASM Research

ASM Research

Order Specialist

USARemotePosted Today
Full TimeRemoteUS

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Job Description

Responsible for seamless order intake, validation, and processing to enable successful provisioning and billing orders to complete customer orders as a unit of work. This role requires a high level of

Key Highlights

  • Process new and transition orders for Federal agencies, ensuring accuracy and compliance with all federal regulations
  • Utilize intake methods such as email, Ebond (Conexus, ETEMs), and Business Center to manage order requests.
  • Collaborate with cross-functional teams to ensure seamless order processing from intake to billing, including review of order provisioning and billing setup in the system.
  • Maintain up-to-date knowledge of EIS products, process flows, and service level agreements (SLAs).
  • Support operational dashboards for order visibility and forecasting to improve predictability and control.

Qualifications

Required Qualifications

  • High School Diploma or GED
  • 0-2 years of related experience in a network services environment with a focus on order intake and management and/or experience with data entry. Experience within federal government context a plus.

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Job Details

Employment Type

Full Time

Location

USA

Work Mode

Remote

Posted

Today

Country

US