Capital on Tap
Customer Service Advisor – Midnights Team
BR
•
Full TimeRemotePosted Today$30,000 – $45,000
Full TimeRemote
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Job Description
We’re Capital on Tap Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren’t fit for purpose, and small business owners often couldn’t access what
Key Highlights
- Providing friendly, professional support to customers via phone, email, and live chat
- Resolving issues efficiently while taking full ownership of each case from start to finish
- Listening carefully to understand concerns and delivering fair, practical solutions
- Keeping up to date with products and policies to ensure accurate guidance and information is provided
- Proactively identifying ways to improve the customer experience, from enhancing FAQs to suggesting process improvements
Skills & Technologies
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About the Company
Capital on Tap
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $45,000
Location
BR • Full Time
Work Mode
Remote
Posted
Today