SupportYourApp
(American English) Customer Support Consultant (LATAM)
EURemotePosted Today$30,000 – $50,000
Full TimeRemoteEU
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Job Description
Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliv
Key Highlights
- Deliver outstanding customer support via phone calls, chats, and emails;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology;
- Handle sensitive customer data with care and security;
- Apply the latest and greatest customer happiness practices;
Qualifications
Required Qualifications
- Excellent English communication skills (C1/C2 for both spoken and written);
- At least 6 months experience in customer support role;
- Tech-savvy, able to test and troubleshoot basic technical issues;
- Quickly grasps new tools, processes, and product features;
- Excellent at managing multiple projects at once;
- Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Preferred Qualifications
- Experience with CRM systems.
About the Company
SupportYourApp
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $50,000
Location
EU
Work Mode
Remote
Posted
Today
Country
EU