Five9

Five9

Director, Program Management

UKRemotePosted 13 days ago$119,300 – $371,300
Full TimeExecutiveRemoteUK

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Job Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday

Key Highlights

  • Standardize and implement project management tools, processes, and operating rhythms to enhance consistency and clarity.
  • Establish repeatable communication strategy frameworks for stakeholders that provide transparency on project health, progress, risks, and outcomes.
  • Develop and implement sophisticated KPI frameworks that measure execution quality, delivery performance, value realization, and business impact.
  • Manage project and program management capacity planning, resource allocation strategy, and prioritization across the entire BT portfolio.
  • Define end-to-end delivery standards, including stakeholder alignment, scope definition, planning discipline, technical feasibility validation, resource planning, budgeting, milestone tracking, and timeline management.

Qualifications

Required Qualifications

  • Strategic thinker with strong operational execution capabilities.
  • Experienced navigating ambiguity, scale, and organizational change.
  • Demonstrated ability to balance governance with agility.
  • Data-driven decision-maker with strong analytical instincts.
  • Proven leader with the ability to coach, develop, and elevate a team.

Skills & Technologies

Agile

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Job Details

Employment Type

Full Time

Experience Level

Executive

Salary Range

$119,300 – $371,300

Location

UK

Work Mode

Remote

Posted

13 days ago

Country

UK