Roofstock
Vendor Manager
USARemotePosted Today
Full TimeSeniorRemoteUS
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Job Description
What we do and why we do itAs the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We succes
Key Highlights
- Creating and nurturing mutually beneficial relationships with third-party maintenance vendors
- Building and managing a vendor network that meets R&M, Turn, and Renovation demand and operational needs
- Driving vendor performance against established KPIs and ensuring adherence to SLAs
- Driving product adoption of the vendor portal
- Utilizing reporting and analytics to make data-driven decisions that enhance operational effectiveness
Qualifications
Required Qualifications
- 5+ years of experience leading, developing, and growing vendor relationships
- Experience with residential Repairs and Maintenance field operations
- Strong analytical capabilities to evaluate performance and an understanding of fair and optimal pricing structures
- Excellent planning, organization, and delivery skills, and comfortable in high-pressure situations
- Excellent attention to detail
- Ability to communicate effectively with internal stakeholders and external customers
- Excellent interpersonal skills and effective communication to work successfully with a range of stakeholders, including regional employees, field staff, office staff, executive leadership, and external customers
- Thrives in a fast-paced and startup environment
- Tech-savvy
- Experience in making data-driven decisions utilizing reporting
- Proficient in Google Suite applications, including Docs, Sheets, and Slides with demonstrated expertise in efficient document creation, collaboration, and data management.
About the Company
Roofstock
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
USA
Work Mode
Remote
Posted
Today
Country
US