Autodesk
Customer Success Advisor – ASEAN
APAC, MalaysiaRemotePosted Today
Full TimeRemoteMY
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
Job Requisition ID #26WD95701Customer Success Advisor In the Customer Success Management organization, we transform customers’ vision into realized value. We believe in consistent, connected customer
Key Highlights
- Use data triggered signals to proactively engage customers to align product capabilities with customer outcomes
- Establish adoption strategies to increase customer value and product usage
- Identify and engage at-risk accounts by using discovery skills and realign them toward success
- Collaborate cross-functionally with Sales, Renewals, Channel Partners, Support, and Services to support customer outcomes
- Deliver a high-quality experience that deepens customer satisfaction and loyalty
Qualifications
Required Qualifications
- 5-7 years in Customer Success, Account Management, or a related customer-facing role
- Experience in AEC industry is an added advantage
- Proven track record of working independently while driving measurable impact.
- Experience navigating cross-functional collaboration with internal and external stakeholders
- Proficiency in Salesforce or similar CRM systems.
- Experience with SaaS, cloud-based software, or subscription business models.
- Familiarity with Autodesk customer industries (AEC, MFG, M&E)
About the Company
Autodesk
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Location
APAC, Malaysia
Work Mode
Remote
Posted
Today
Country
MY