Five9
Senior DevOps Engineer
Remote (Worldwide)RemotePosted Today$90,000 – $250,300
Full TimeSeniorRemoteUS
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Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday
Key Highlights
- Designing, implementing, and maintaining the build and release pipelines for software applications.
- Design, build, and maintain the CI/CD platform, including infrastructure, tooling, and automation for build, test, and deployment processes to improve efficiency and reliability.
- Work closely with engineering and delivery teams to deploy high-quality software in a fast-paced environment.
- Monitor the health and performance of the CI/CD build pipeline, implementing preventive and corrective measures to improve key reliability metrics such as availability, MTTD, and MTTR.
- Participate in incident response, debugging, and root cause analysis for production issues.
Qualifications
Required Qualifications
- 7+ years of experience in DevOps, cloud platform engineering, or production operations, with deep hands-on expertise in build and automation tools (e.g., GitLab CI/CD, Jenkins, TeamCity).
- 3+ years of experience with version control systems (e.g., GitLab, GitHub or similar)
- Experience with CI/CD pipelines, including designing, implementing, and managing build pipelines, and Git-based workflows (e.g., GitLab).
- Strong hands-on experience with infrastructure as code and automation, using Terraform, Ansible, and scripting languages (Python, Bash, or similar).
- Working knowledge of containerization and orchestration technologies, including Kubernetes, Helm, and Docker.
- Strong troubleshooting skills across infrastructure, and cloud services, with specific expertise in diagnosing build pipeline failures, identifying, tracking and resolving dependency conflicts.
- Candidates must demonstrate solid experience with Linux environments, including system administration, scripting, and performance troubleshooting
- Excellent problem-solving, analytical, and collaboration skills.
- Strong written and verbal communication skills.
- BS in Computer Science or equivalent practical experience.
Preferred Qualifications
- Exposure to a variety of modern CI platforms (GitHub Actions, Azure DevOps) and dedicated Continuous Delivery tools (Spinnaker, Harness).
- Hands-on experience in a multi-cloud environment, demonstrating flexibility across different public cloud providers.
- Advanced experience with observability tools (e.g., Prometheus, Grafana, Datadog).
- Knowledge of security best practices and tools for cloud-native environments (e.g., secrets management with Vault, container scanning).
Skills & Technologies
Adobe PhotoshopCross-Browser DevelopmentDecision FrameworksEstimatingCost ForecastingComputer VisionDevOpsHardware/Software SupportCross-SellingDeal ClosureCompositionCI/CDJenkinsGitTerraformAnsiblePythonBashKubernetesDockerLinuxGitHub ActionsAzure
About the Company
Five9
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$90,000 – $250,300
Location
Remote (Worldwide)
Work Mode
Remote
Posted
Today
Country
US