Fiserv
Customer Service Associate (Bilingual-Spanish)
CARemotePosted Today$31,200 – $46,800
Full TimeRemoteCA
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Job Description
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institu
Key Highlights
- Answer inbound calls from bank partners, merchants, and cardholders regarding electronic payments, account activity, and service-related questions
- Resolve routine and moderately complex customer issues by researching account details, following documented procedures, and completing next steps accurately
- Troubleshoot basic technical and service issues related to payment processing and associated support inquiries
- Document customer interactions, actions taken, and resolution outcomes in designated systems with a high level of accuracy
- Escalate unresolved or higher-risk issues to the appropriate team based on established service and compliance guidelines
About the Company
Fiserv
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Job Details
Employment Type
Full Time
Salary Range
$31,200 – $46,800
Location
CA
Work Mode
Remote
Posted
Today
Country
CA