Principal Delivery Lead (f/m/d) Sovereign Cloud Delivery

Key Highlights

• At least 10 years of comprehensive experience in software delivery and cloud operations, covering strategic account management, business development, global operations, commercialization, and customer success
• In-depth knowledge of the SAP cloud portfolio and related offerings, as well as experience in global deployment implementation
• Proven experience leading delivery teams within an ITIL framework, with a focus on service level agreement (SLA) compliance, continuous improvement, upselling, and customer relationship building
• Proven experience in managing and coordinating SAP release upgrades, SAP Release Management
• Business acumen of the SaaS and IaaS markets, including in-depth knowledge of the SAP cloud portfolio and offerings, as well as market and competitive intelligence