Founder's Associate (Ops Generalist)

Required Qualifications

• High agency is non-negotiable. You start things without being asked twice. You finish them. You update people before they chase you.
• New grad or early career (0–2 years) is fine — preferred, even — if you have proof you operate like an owner. Campus orgs, startups, research projects, side businesses, military, family business, competitive teams: something where outcomes depended on you.
• Evidence you can context-switch without dropping balls. Multiple workstreams, incomplete information, shifting priorities — and still deliver.
• Strong written communication. Short, specific, no fluff. You can turn a messy thread into a crisp next-action list.
• Comfortable with ambiguity and regulated-ish reality. We are a real fintech (accounts, payments, compliance surfaces). You don't need to already know BSA/AML cold, but you can't freeze when the work is detailed and consequential.
• Tooling fluency or fast ramp: Google Workspace, Notion/Linear-class tools, spreadsheets that don't embarrass you, modern AI tools daily.
• Bias to systems over heroics. You'll hero when needed; you'll also leave a checklist so it doesn't need a hero next time.
• Discretion. You'll see sensitive company, customer, and people information. That stays put.
• Must be legally authorized to work in the U.S. (or eligible for TN as a Canadian citizen). Remote OK within the U.S.; Austin is a plus.