Fortive
Customer Service Representative (Dutch)
NetherlandsRemotePosted Today
Full TimeSeniorRemoteNL
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Job Description
We are seeking a highly motivated Customer Service Representative to join our Customer Service team. In this role, you will manage the end-to-end order-to-cash process for direct market customers and
Key Highlights
- Deliver exceptional customer service to internal and external stakeholders.
- Manage and process customer orders from order entry through successful delivery and invoice.
- Provide proactive updates on shipment status, delivery schedules, and order progress and dispute resolution.
- Monitor customer orders to ensure on-time and accurate fulfillment.
- Coordinate cross-functional investigations and corrective actions.
Qualifications
Required Qualifications
- Bachelor’s degree, HBO degree, or equivalent level of professional experience.
- Minimum 3 years of experience in Customer Service, Export Administration, Logistics Coordination, or a related field.
- Professional proficiency in English, Dutch (written and spoken) any other EU language will be considered a plus.
- Strong communication and stakeholder management skills.
- Strong attention to detail and accuracy.
- Good working knowledge of Microsoft Excel, TMS, SAP, SFDC
Skills & Technologies
AWS
About the Company
Fortive
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Netherlands
Work Mode
Remote
Posted
Today
Country
NL