Cisco
Software Engineer
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Job Description
CX Engineering – Workflow and Intellectual Capital designs, builds, and operates the platforms, automation, knowledge content, and reusable technical capabilities that power Cisco’s global technical support experience. Our portfolio spans case management, troubleshooting, AI capabilities, automation platforms, security and compliance, and supporting infrastructure. We partner across product, engineering, operations, security, and service delivery to transform complex support needs into secure, scalable solutions—from discovery through production and operationalization. Our globally distributed team combines product and program leadership, architects, software engineers, and change and release professionals around a common commitment to measurable customer and business outcomes. Joining this team means helping shape how AI, automation, and modern engineering workflows improve engineer productivity and customer and partner experiences at Cisco scale.
Qualifications
Required Qualifications
- Bachelor’s degree in STEM with 5+ years or Master’s with 3+ years of software engineering experience.
- Experience with Python and at least one automation framework/tool such as Playwright, Selenium, or Pytest.
- Experience in developing with AI — building or integrating AI/ML or generative AI capabilities (for example, LLM APIs, prompt-based workflows, or model-driven features) into software, tooling, or test automation.
- Experience integrating automated tests into CI/CD pipelines.
- Experience with at least one cloud platform: AWS, GCP, or Azure.
Preferred Qualifications
- Experience testing enterprise infrastructure, networking, or platform products (including Cisco technologies or comparable enterprise technologies).
- Experience scaling or improving automation frameworks.
- Familiarity with microservices architectures and API testing best practices.
- Exposure to Kubernetes/Docker or infrastructure automation tools.
Skills & Technologies
About the Company
Cisco
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Sign in to applyJob Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$128,600 – $184,900
Location
Research Triangle Park, NC
Posted
1 day ago
Country
US