
Boeing
Customer Support Service Specialist
Middle Wallop, England, United KingdomPosted 1 day ago
Full TimeSeniorVisa SponsorshipUnited Kingdom
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Job Description
Job DescriptionAt Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with
Key Highlights
- Generate engineering solutions for the Delivery Team (DT) Engineering Authorities (EA) to address airworthiness, maintenance and sustainment issues affecting the UK AH?64E fleet.
- Maintain and update airworthiness records and tasking within RESOLVE and other relevant MoD systems (e.g. GOLDesp where applicable).
- Undertake independent pre-release verification reviews of Air-system Document Set (ADS) updates, ensuring correctness to approved changes and raising issues to the ADS team and EA prior to formal release.
- When requested, attend and actively participate in Integrity Management meetings and ADS review boards.
- Conduct technical research and lead analytical investigations into technical issues; develop interim and final engineering recommendations and perform associated analysis when requested.
Qualifications
Required Qualifications
- HNC in Engineering (minimum) or demonstratable experience.
- Eligibility to obtain UK SC Security Clearance.
- Extensive practical experience in aircraft maintenance, support engineering or equivalent sustainment experience (preferably rotary wing / AH?64 Apache).
- Knowledge of UK MOD / Army aircraft maintenance policies, processes, organisation and constraints, including practical MoD project experience.
- Understanding and experience with MAM?P, MAA Regulatory Publications, Defence Standards and SI(T).
- Experience with MoD RESOLVE and GOLDesp systems.
- Strong ability to analyse and interpret engineering product data (drawings, part lists, supplier data, wiring diagrams and schematics).
- Proven experience applying engineering principles to develop technical solutions to operational, maintenance and quality problems.
- Strong customer focus and stakeholder engagement skills; able to communicate effectively with MoD, maintenance organisations and internal Boeing teams.
- Competence in managing configuration and maintaining document archives and data files.
- Significant AH?64 Apache (Mk1, D or E) or rotary wing depth and fleet maintenance experience.
- Engineering degree and professional registration (CEng or IEng)
- Proficiency in Microsoft Office (MS Word and Excel) tools.
- Previous experience collaborating with dispersed teams and Design Organisations (DO) interfaces.
About the Company
Boeing
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Middle Wallop, England, United Kingdom
Posted
1 day ago
Visa Sponsorship
Available
Country
United Kingdom