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Customer Care Specialist II
RemoteRemotePosted Today$36,340 – $54,620
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Job Description
CompanyCox Automotive – USAJob Family GroupCustomer Care GroupJob ProfileCustomer Care Specialist IIManagement LevelIndividual ContributorFlexible Work Option Hybrid – Ability to work remotely part of
Key Highlights
- Field a high volume of inbound calls.
- Provide excellent customer service for all Inbound and outbound calls.
- Timely and accurate documentation and notation in all systems regarding each customer contact
- Originating all new transactions, (via inbound and outbound calls), regarding preventative maintenance, as well as immediate and scheduled service and repairs
- Assign service requests to the respective market for Dispatching
Qualifications
Required Qualifications
- Associate degree or high school diploma and two (2) years of equivalent experience
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Job Details
Salary Range
$36,340 – $54,620
Location
Remote
Work Mode
Remote
Posted
Today
Visa Sponsorship
Available