
Upwind Security
Technical Account Manager (US Remote)
USARemotePosted 23 days ago$110,000 – $180,000
Full TimeSeniorRemoteUS
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Job Description
DescriptionUpwind is a next-generation Cloud Security Platform that leverages runtime context to identify and prioritize critical risks, providing precise insights and efficient cloud security managem
Key Highlights
- Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities
- Lead the technical deployment of the Upwind platform post-sale, ensuring smooth and successful onboarding and deployment of new capabilities
- Serve as the primary point of contact for customers, addressing issues quickly and maintaining a high-quality customer experience
- Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions
- Partner with sales during renewals and expansion to align technical planning with customer needs and drive value
Qualifications
Required Qualifications
- 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles
- Strong technical background in cloud infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps
- Excellent communication, problem-solving, and relationship-building skills
- Experience leading technical projects, managing cloud deployments, and driving feature adoption
- Strategic mindset with the ability to align technical solutions to business goals
- Relevant certifications in cloud or security (preferred)
Skills & Technologies
AWSGCPAzure
About the Company
Upwind Security
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$110,000 – $180,000
Location
USA
Work Mode
Remote
Posted
23 days ago
Country
US