Oddball
Customer Support Engineer
UkraineRemotePosted 15 days ago$75,000 – $110,000
Full TimeRemoteUA
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Job Description
Oddball believes that we can bring change and improve the daily lives of millions by bringing quality software to the federal space. Our team is full of experienced engineering, product, and user expe
Key Highlights
- Own complex escalated support issues, diagnosing and resolving application and infrastructure problems across the full stack
- Investigate and resolve issues within the AWS environment including Aurora PostgreSQL, CloudWatch, and Splunk
- Collaborate with engineering teams to identify root causes and implement permanent fixes for recurring issues
- Support system monitoring, alerting, and incident response to maintain availability and performance
- Document technical findings, resolutions, and operational runbooks for the broader support team
Qualifications
Required Qualifications
- Applicants must be authorized to work in the United States. In alignment with federal contract requirements, certain roles may also require U.S. citizenship and the ability to obtain and maintain a federal background investigation and/or a security clearance.
Skills & Technologies
AWSPostgreSQLJavaReactCI/CDAgile
About the Company
Oddball
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Job Details
Employment Type
Full Time
Salary Range
$75,000 – $110,000
Location
Ukraine
Work Mode
Remote
Posted
15 days ago
Country
UA