Wrapbook
Customer Success Manager III, Film & Television
USA, CanadaRemotePosted Today
Full TimeSeniorRemoteCA
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Job Description
About Us:Wrapbook is the AI platform for production finance. We’re building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting. Buil
Key Highlights
- Own a portfolio of Film & Television clients post-onboarding, serving as their strategic partner and primary point of contact.
- Drive client success by deepening relationships, increasing feature adoption, and identifying opportunities for account growth and retention.
- Collaborate closely with Paymasters to ensure accurate, compliant payroll processing and seamless day-to-day operations.
- Lead proactive engagements—including health checks, product roadmap discussions, and quarterly business reviews—tailored to client goals and complexity.
- Monitor client health and payroll volume trends to surface risks early, drive insights, and flag upsell opportunities.
About the Company
Wrapbook
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
USA, Canada
Work Mode
Remote
Posted
Today
Country
CA