CrowdStrike

CrowdStrike

Technical Account Manager II – Customer Onboarding

USARemotePosted Today$86,000 – $135,000
Full TimeSeniorRemoteUS

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Job Description

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches,

Key Highlights

  • Onboard new Mid-Market CrowdStrike Premium Support Customers
  • Work with customers and account teams to identify and deliver success criteria for the first 90 days
  • Provide project leadership for new customer implementations
  • Identify opportunities for process improvement
  • Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties.

Qualifications

Preferred Qualifications

  • Bachelor’s Degree in Computer Science or equivalent
  • ITIL or PMP Certification
  • 5+ years of Customer Success/Project Management/Technical Account Management experience in SaaS organization
  • Deep expertise in Linux and Mac platforms

Skills & Technologies

Linux

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Job Details

Employment Type

Full Time

Experience Level

Senior

Salary Range

$86,000 – $135,000

Location

USA

Work Mode

Remote

Posted

Today

Country

US