Ameritas

Ameritas

Supervisor, Customer Service

USARemotePosted Today
Full TimeMidRemoteUS

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Job Description

This position manages day-to-day service or back-office operations including supervising and coaching associates, monitoring metrics, and ensuring adherence to performance standards. The incumbent imp

Key Highlights

  • Responsible for the day-to-day management of associates.
  • Leads a high performing team through recruitment, development, engagement, and performance management.
  • Provides guidance to resolve escalated issues or concerns.
  • Ensures adherence to regulations, policies, and procedures.
  • Recommends innovative programs or processes to achieve results.

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Job Details

Employment Type

Full Time

Experience Level

Mid

Location

USA

Work Mode

Remote

Posted

Today

Country

US