Playson
Onboarding Coordinator
EuropeRemotePosted Today
Full TimeRemote
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Job Description
About the roleAs an Onboarding Coordinator, you’ll play a critical role in ensuring our newly signed operator partners successfully launch with Playson as quickly and smoothly as possible. Acting as t
Key Highlights
- Own the onboarding process for newly signed operator partners from contract signing through to successful go-live.
- Coordinate multiple onboarding and integration projects simultaneously across global markets.
- Act as the primary point of contact for customers throughout implementation, ensuring a positive onboarding experience.
- Work closely with Technical Integration to coordinate API integrations, product configuration and launch readiness.
- Collaborate with Sales, Compliance, Legal, Finance and Account Management to ensure all onboarding milestones are delivered on time.
Qualifications
Required Qualifications
- 3+ years’ experience within the B2B iGaming industry, ideally working with operators, suppliers or aggregators.
- Previous experience managing customer onboarding, implementation, integration or customer success projects.
- Strong project management skills with the ability to coordinate multiple projects and stakeholders simultaneously.
- Good understanding of API integrations, technical implementation processes and product releases.
- Excellent communication and relationship-building skills with both customers and internal stakeholders.
- Strong organisational skills with the ability to prioritise effectively in a fast-paced environment.
- Commercial mindset with the confidence to manage customer expectations and support successful product launches.
- A proactive, solution-oriented approach with excellent problem-solving skills and strong attention to detail.
- Comfortable working under pressure while maintaining a high level of ownership and accountability.
- Experience using project management and collaboration tools such as Jira, Asana, Monday.com, ClickUp or similar.
Preferred Qualifications
- Experience working on the supplier side of the iGaming industry.
- Familiarity with Agile project management methodologies.
- Experience coordinating technical integration projects involving multiple stakeholders.
- Basic understanding of SQL or technical troubleshooting.
- Experience launching products or coordinating commercial go-live activities.
Skills & Technologies
GoJiraAgileSQL
About the Company
Playson
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Job Details
Employment Type
Full Time
Location
Europe
Work Mode
Remote
Posted
Today