Tekmetric
Senior Manager, Customer Onboarding
CARemotePosted Today$90,000 – $165,000
Full TimeSeniorRemoteCA
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Job Description
About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the i
Key Highlights
- Lead and manage a team of Customer Onboarding Managers, ensuring a high level of customer service, TTV, and satisfaction.
- Work with customers in the mid-market and enterprise segments, coordinating with management and leadership at all level
- Develop and implement onboarding processes and strategies that are efficient, scalable, and tailored to different customer segments.
- Collaborate with sales, product, customer success and support teams to ensure a cohesive customer journey from initial sale to full product adoption.
- Monitor customer feedback and onboarding metrics, using this data to continuously improve the onboarding experience.
Skills & Technologies
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$90,000 – $165,000
Location
CA
Work Mode
Remote
Posted
Today
Country
CA