Twilio

Twilio

Senior Customer Marketing Manager

UKRemotePosted Today
Full TimeSeniorRemoteUK

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Job Description

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of deve

Key Highlights

  • Partner with sales, product, and marketing to identify and nurture Twilio customer advocates
  • Develop a deep understanding of the narratives that resonate with EMEA audiences best and map them directly to our customer programs
  • Lead end-to-end engagements with customers to showcase their success stories across content, events, PR, campaigns, and beyond.
  • Deliver a steady drumbeat of high-impact customer stories to help our customers and prospects understand Twilio’s value and business impact
  • Balance the needs both locally and centrally for EMEA customer storytelling, wearing the customers’ shoes and become a trusted partner

Qualifications

Required Qualifications

  • 6+ years in customer marketing, advocacy or related roles
  • Excellent communication and storytelling skills
  • Experience working cross functionally with both sales and marketing roles
  • Experience working directly with senior executives in customer accounts on marketing engagements (stories, speaking opps, etc.)

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Job Details

Employment Type

Full Time

Experience Level

Senior

Location

UK

Work Mode

Remote

Posted

Today

Country

UK