Veeam Software
Senior Manager, AMERs Customer Success
MX
,
HURemotePosted Today$150,000 – $240,000
Full TimeSeniorRemote
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Job Description
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As t
Key Highlights
- Lead, coach, and develop a team of Customer Success Engineers, which may include junior managers, to deliver consistent, high-quality customer outcomes.
- Set clear expectations, performance standards, and operating rhythms for onboarding, adoption, success planning, resilience assessments, executive reviews, and renewal risk mitigation.
- Drive scalable technical capability across the team, including expertise in Veeam Data Platform, disaster recovery and resilience, cloud platforms, virtualization, storage, operating systems, and automation.
- Establish and improve standards for customer success plans, adoption roadmaps, account scorecards, health checks, quarterly business reviews, resilience reporting, and executive communication.
- Ensure Customer Success Engineers translate customer business objectives into co-signed, measurable success plans with time-bound value milestones.
Qualifications
Preferred Qualifications
- Preferred industry certifications include AWS Solutions Architect, Microsoft Azure Administrator, Microsoft Azure Solutions Architect Expert, or similar cloud and infrastructure certifications.
- VMCE certification preferred, or ability to complete within an agreed timeframe after hire.
- Preferred industry certifications include AWS Solutions Architect, Microsoft Azure Administrator, Microsoft Azure Solutions Architect Expert, or similar cloud and infrastructure certifications.
- VMCE certification preferred, or ability to complete within an agreed timeframe after hire.
Skills & Technologies
GoAWSAzure
About the Company
Veeam Software
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$150,000 – $240,000
Location
MX , HU
Work Mode
Remote
Posted
Today