Staff Content Designer

Required Qualifications

• A portfolio of product content work with at least two examples where you can show the problem, your reasoning, what you rejected, and what changed after it shipped. Complex products, real scale. We care more about judgment than polish.
• You can take a content-led feature from problem to shipped without a product designer. That means designing it in Figma, or building it with agentic tools, to a standard we'd actually ship. If your process depends on someone else turning your words into screens, this role will frustrate us both.
• You've built a standard, a system, or a set of guidelines that other people actually used. Bonus points if you've watched one fail and can explain why.
• You can give feedback that lands, including to people outside design who didn't ask for it and don't share your vocabulary, and to other writers as a peer rather than a manager.
• Strong verbal and written English communication skills are required, as this role involves frequent collaboration with team members, stakeholders, and customers where English is the primary working language.