Smartsheet
Technical Support Specialist II – Core Apps (Costa Rica)
USARemotePosted 16 days ago
Full TimeRemoteUS
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Job Description
For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that e
Key Highlights
- Troubleshoot customer issues using internal & external documentation, various tools, and other resources such as escalation resources to resolve customer issues and deliver great customer experiences
- Become Smartsheet Product Certified and work with customers through a variety of channels including email, phone, and chat
- Partner with leaders to meet or exceed performance goals in areas like customer satisfaction, quality assurance, and attendance
- Become an expert in a specific product area
- Contribute to team projects
About the Company
Smartsheet
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Job Details
Employment Type
Full Time
Location
USA
Work Mode
Remote
Posted
16 days ago
Country
US