Great Minds
Senior Director, Customer Experience & Logistics
USARemotePosted 1 month ago$191,000 – $214,000
Full TimeSeniorRemoteUS
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Job Description
Who We AreGreat Minds is a high-growth, mission-driven organization founded by educators in 2007. As a for-profit, Public Benefit Corporation, we believe all students deserve access to meaningful, cha
Key Highlights
- Eureka Math is the most widely used math curriculum in the U.S., and is focused on balancing conceptual understanding, procedural fluency, and application.
- PhD Science is a hands-on K-5 Science program that sparks curiosity as students build enduring knowledge of how the scientific world works.
- Lead warehouse operations, logistics planning, and inventory management across all fulfillment centers.
- Develop supply chain strategies and implement tools and systems that improve forecasting, inventory turnover, service levels, and cost efficiency.
- Align logistics planning with product launch schedules and sales cycles to ensure timely product availability and fulfillment.
Qualifications
Required Qualifications
- 10 years of experience in logistics, supply chain, or customer operations, including leadership of cross-functional teams
- 5+ years of management experience
- Experience implementing AI, automation, or technology-based solutions in customer service settings
- Demonstrated success managing external vendors, including conducting business reviews, negotiating contracts, and ensuring operational alignment
- Strong leadership skills with the ability to manage through complexity and change
- Excellent analytical, negotiation, and communication skills
- 10 years of experience in logistics, supply chain, or customer operations, including leadership of cross-functional teams
- 5+ years of management experience
- Experience implementing AI, automation, or technology-based solutions in customer service settings
- Demonstrated success managing external vendors, including conducting business reviews, negotiating contracts, and ensuring operational alignment
- Strong leadership skills with the ability to manage through complexity and change
- Excellent analytical, negotiation, and communication skills
About the Company
Great Minds
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$191,000 – $214,000
Location
USA
Work Mode
Remote
Posted
1 month ago
Country
US