Skillsoft
Customer Success Manager
EU, ES
•
Full TimeRemotePosted Today$80,000 – $110,000
Full TimeSeniorRemote
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Job Description
At Skillsoft, we believe skills fuel growth. Our mission is to empower every organization and every learner to turn constant change into continuous growth. As part of the team, your skills will help o
Key Highlights
- Translate customer goals into clear success plans with measurable impact
- Advise on skills-based workforce transformation, not just learning programs
- Mastery of our solutions and be an expert in the evolving product offering
- Speak Credibly about AI-enabled capabilities and limitations
- Explain “why this matters” in practical, business terms
Qualifications
Required Qualifications
- 5+ years of professional B2B Customer Success Manager experience
- Expertise in being a strategic advisor, experience in customer relationship management, to include strengthening C-suite connections and cultivating customer champions.
- Proficient in Salesforce. Business Intelligence tools and MS Office Suite
- Excellent communications skills with robust Executive presentation experience
- Operational rigor with the ability to drive data-led insights and decision making, as well as conduct regular pipeline and performance reviews
- Deep understanding of and comfortable operating in an AI-enabled, skills-based environment
- Strategic thinking and problem-solving, with the ability to confidently lead customers through change and platform evolution
About the Company
Skillsoft
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$80,000 – $110,000
Location
EU, ES • Full Time
Work Mode
Remote
Posted
Today