Synthesia
Customer Support Associate – APAC
USRemotePosted Today$30,000 – $55,000
Full TimeRemoteUS
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Job Description
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and
Key Highlights
- Respond to customer inquiries via email, chat, or social media in a timely and professional manner
- Provide accurate information and support to customers to resolve their issues
- Identify and escalate complex issues to Tier 2 support when necessary
- Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues
- Record and maintain accurate customer information within our CRM systems (Intercom & Salesforce)
About the Company
Synthesia
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Job Details
Employment Type
Full Time
Salary Range
$30,000 – $55,000
Location
US
Work Mode
Remote
Posted
Today
Country
US