Sierra
Software Engineer, Agent
GermanyRemotePosted Today
Full TimeRemoteDE
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Job Description
About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such as SoftBank, Uber, Ri
Key Highlights
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra’s product.
- Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn
- Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations
- Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog!
- Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development
Skills & Technologies
ReactTypeScriptGo
About the Company
Sierra
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Job Details
Employment Type
Full Time
Location
Germany
Work Mode
Remote
Posted
Today
Country
DE