World Wide Technology
Associate Customer Onboarding Manager
USARemotePosted 15 days ago$50,000 – $65,000
Full TimeSeniorRemoteUS
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Job Description
Responsibilities: Serve as a primary contact for clients, field sales, and all EA activities Support assigned Customer Experience team members by adhering to timelines, requirements, and priorities Su
Key Highlights
- Serve as a primary contact for clients, field sales, and all EA activities
- Support assigned Customer Experience team members by adhering to timelines, requirements, and priorities
- Support account team members on Lifecycle Onboarding by adhering to timelines, requirements, and priorities
- Manage client requests to transition EA deals and lifecycle onboarding to an operational state
- Develop materials and facilitate customer onboarding kickoff calls
Qualifications
Required Qualifications
- Experience (1-2 years) in the fields of Customer Success, Sales, Business Development, or Project Management
- Base-level understanding of Cisco Enterprise Agreements, products and solutions is required, Cisco certification is a plus
- Proven ability to successfully solve problems quickly and take a “common sense” approach to challenges
- Ability and willingness to perform comfortably within an ambiguous and quickly changing environment
- Experience dealing with all levels of Corporate structure
- Previous Program/Project management a definite plus
- Strong business acumen
- Strong internal motivation and passion for learning
- Proven facilitation skills
- Strong project or process management skills
About the Company
World Wide Technology
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
$50,000 – $65,000
Location
USA
Work Mode
Remote
Posted
15 days ago
Country
US