Elavon
Junior Customer Service Representative with German
PolandRemotePosted 3 days ago
Full TimeEntryRemotePL
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Job Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed i
Key Highlights
- Handle inbound customer calls with professionalism and empathy.
- Respond to customer inquiries via email, ensuring timely and accurate resolutions.
- Provide real-time support through live chat, maintaining a friendly and helpful tone.
- Troubleshoot customer issues and escalate when necessary.
- Maintain detailed records of customer interactions using internal systems.
Qualifications
Required Qualifications
- Proven experience in customer service or support roles.
- Excellent verbal and written communication skills in German and Polish.
- Ability to work flexible shifts between 08:00 AM and 05:00 PM CET.
- Strong problem-solving skills and attention to detail.
- Comfortable working remotely and independently.
About the Company
Elavon
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Job Details
Employment Type
Full Time
Experience Level
Entry
Location
Poland
Work Mode
Remote
Posted
3 days ago
Country
PL