Caylent
Customer Solutions Architect, Amazon Connect
CanadaRemotePosted Today
Full TimeSeniorRemoteVisa SponsorshipCA
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Job Description
Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including
Key Highlights
- Provide technical thought leadership and serve as a trusted advisor to customer executives, helping shape CX transformation strategies and long-term technology roadmaps.
- Lead deep dive architecture and design sessions focused on Amazon Connect and modern customer experience solutions.
- Author proposals, solution designs, and statements of work that accurately capture customer requirements, technical constraints, assumptions, and delivery approach to ensure successful project outcomes.
- Conduct technical discovery workshops to understand client business challenges and translate them into actionable technical solutions
- Develop proof-of-concepts and prototypes to demonstrate the value of Amazon Connect features and capabilities.
Skills & Technologies
AWSMachine Learning
About the Company
Caylent
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Job Details
Employment Type
Full Time
Experience Level
Senior
Location
Canada
Work Mode
Remote
Posted
Today
Visa Sponsorship
Available
Country
CA