Sutherland

Sutherland

Airline Customer Support Specialist with English (remote from Bulgaria)

MexicoRemotePosted 20 days ago
Full TimeRemoteMX

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Job Description

Company DescriptionSutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-dri

Key Highlights

  • Fluent English (C1 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with airline reservation software is an advantage
  • Previous customer service experience
  • Previous experience in hospitality, reservations, airlines

Qualifications

Required Qualifications

  • Fluent English (C1 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with airline reservation software is an advantage
  • Previous customer service experience
  • Previous experience in hospitality, reservations, airlines
  • Strong attention to detail and customer care orientation
  • Ability to work remotely and independently
  • Flexibility to work in a dynamic, multicultural environment

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Job Details

Employment Type

Full Time

Location

Mexico

Work Mode

Remote

Posted

20 days ago

Country

MX