Senior Digital Engagement Specialist

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
• 4 + years of experience in training, learning & development, digital engagement, or business development
• Proven track record of leading cross-functional initiatives and fostering effective collaboration across departments
• Exceptional written and verbal communication skills, with the ability to clearly articulate training strategies and engage stakeholders
• Skilled in creating compelling, audience-focused presentations using visual storytelling, structured content, and visualization methods
• Experience designing and delivering scalable training programs tailored to diverse audiences and learning styles
• Highly self-motivated and capable of managing tasks independently while driving projects to completion
• Proficient in Microsoft Office Suite, with working knowledge of tools like Excel, PowerPoint, and Outlook
• Experience leveraging computer-based training (CBT) tools and digital adoption solutions, such as WalkMe, to develop, deliver, and optimize training programs
• Expertise in Google Analytics to evaluate user engagement, uncover knowledge gaps, and inform training and enablement initiatives