Cresta
Customer Engineer
USARemotePosted Today
Full TimeRemoteUS
See how this job matches your profile
Sign in for an AI-powered fit score, breakdown, and a tailored resume.
Job Description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human a
Key Highlights
- Execute on integration design and project plan created by IMs, SAs and other stakeholders
- Design, build and deploy applications using Cresta SDKs, libraries and APIs
- These applications will be integrated with contact center chat or phone platforms.
- Participate in testing, troubleshooting and maintenance of Cresta products.
- Hands on experience in Go, Python and Javascript
Qualifications
Required Qualifications
- Operates with the enthusiasm of a salesperson, the confidence of a samurai wrestler and the precise delivery of a surgeon
- Experience in Contact Center and Customer Experience technologies such as AWS Connect, Genesys, Five9, etc. is highly desirable.
- Ability to use APIs and SDKs to build value added solutions
- Experience with AWS and Git
- Think big, deliver simple
- Able to forge strong external relationships with external technical stakeholders and in general able to take a consultative and strategic approach to solving customer problems.
Skills & Technologies
AWSGoPythonJavaScriptGit
About the Company
Cresta
View company profile →
Interested in this role?
Sign in or create a free account to see how this job matches your skills, apply with one click, and let our AI tailor your resume.
Sign in to applyAI-powered resume optimization
Save and track your applications
Job Details
Employment Type
Full Time
Location
USA
Work Mode
Remote
Posted
Today
Country
US