Client Success and AI Deployment Lead

Key Highlights

• Own Client Outcomes: You will be responsible for turning deployments into measurable business results. You’ll align on success criteria early, ensure smooth launches, and execute optimizations until performance targets are met and sustained.
• Lead AI Deployments End-to-End: Design, configure, and launch AI agents aligned to client objectives. Shape prompts, workflows, integrations, and guardrails to ensure agents perform reliably in real production environments.
• Create Repeatable Deployment Systems: Improve onboarding frameworks, document best practices, and refine internal processes so implementations become faster, more predictable, and easier to scale.
• Cross-Functional Problem Solving: Collaborate with Engineering to resolve technical issues and maintain production performance, translating system behavior into clear business implications and next steps.
• Strengthen and Expand Client Partnerships: Identify opportunities for improvement and expanded use cases based on performance data and evolving needs.