Sonatype
Renewal Specialist – SaaS Contracts
USRemotePosted Today
Full TimeRemoteUS
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Job Description
Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open s
Key Highlights
- Work closely with Sales, Customer Success, and Accounting to efficiently close a set of renewals and related expansions.
- Review customer renewal information, usage data, and subscription history to ensure mutual agreement on the appropriate renewal options.
- Proactively identify future renewals, connecting with the customer well before the expiration date to ensure on-time renewal execution.
- Educate customers on relevant subscription options based on their current and future product and service goals.
- Coordinate the preparation of renewal quotes and ordering documents and ensure their mutual execution and processing per Sonatype’s policies and procedures.
Qualifications
Required Qualifications
- Experience in a high-volume activity environment, managing multiple priorities and competing demands while focusing on the primary goal.
- Ability to discuss contract compliance, expansions, and product pricing with customers
- Extreme attention to detail to ensure customers execute contract paperwork accurately and on time
- Experience with Salesforce.com or other CRM systems.
- Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes
- Interest in learning about modern software development and associated technologies
Skills & Technologies
JavaLinux
About the Company
Sonatype
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Job Details
Employment Type
Full Time
Location
US
Work Mode
Remote
Posted
Today
Country
US