Neev Systems
Lead ServiceNow / Architect
HyderabadPosted Today₹1,500,000 – ₹3,500,000
Full TimeSeniorIN
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Job Description
Job Description:Key ResponsibilitiesOwn the overall ServiceNow architecture — Defining platform strategy, governance standards, and roadmap aligned with business and IT goals.Design and implement scal
Key Highlights
- Own the overall ServiceNow architecture — Defining platform strategy, governance standards, and roadmap aligned with business and IT goals.
- Design and implement scalable solutions across multiple ServiceNow modules, including:
- ITSM (Incident, Problem, Change, Request, CMDB)
- CSM (Customer Service Management)
- ITOM (Discovery, Event, Service Mapping, Cloud Management)
Qualifications
Required Qualifications
- 10+ years of experience in ServiceNow design, development, and implementation across multiple modules.
- Proven success in architecting large-scale, enterprise-grade ServiceNow solutions.
- Expertise in Flow Designer, IntegrationHub, REST/SOAP APIs, CMDB, and CSDM frameworks.
- Hands-on experience with platform integrations (OKTA, Azure AD, JIRA, Teams, SAP, Oracle, etc.).
- Certifications: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD); Certified Implementation Specialist (CIS) in at least one domain preferred (ITSM, ITOM, SecOps, or GRC).
- Excellent communication, stakeholder management, and technical leadership skills.
Preferred Qualifications
- Experience implementing Virtual Agent, Performance Analytics, Predictive Intelligence, or GenAI capabilities.
- Knowledge of cloud, security, and compliance frameworks (ISO, NIST, SOC2, etc.).
- Background in DevOps, CI/CD pipelines, or Agile delivery using JIRA or Azure DevOps.
- Prior experience establishing a ServiceNow Center of Excellence (CoE) or leading multi-instance strategies
Skills & Technologies
ITSMITOMServiceNowJavascript
About the Company
Neev Systems
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Job Details
Employment Type
Full Time
Experience Level
Senior
Salary Range
₹1,500,000 – ₹3,500,000
Location
Hyderabad
Posted
Today
Country
IN